At Sweet Lou’s Soap, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.

1. Information We Collect

We may collect the following information when you interact with our website:

• Name, email address, phone number, and shipping/billing address (when placing an order).
• Payment details (processed securely through third-party payment providers).
• Any information you provide through forms, sign-ups, or customer support inquiries.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders.
• Send transactional emails (order confirmations, shipping updates, etc.).
• Provide customer support.
• Send promotional offers, newsletters, and updates (you can opt-out anytime).

3. Data Sharing & Third Parties

• We do not sell or rent your personal data to third parties.
• We may share your information with trusted third-party service providers (e.g., payment processors, shipping partners) solely to fulfill your orders and improve our services.

4. Cookies & Tracking Technologies

We use cookies to enhance your experience on our website, analyze site traffic, and improve our services. You can adjust your cookie settings in your browser.

5. Communication & Marketing

By providing your contact information, you give Sweet Lou’s Soap permission to contact you for transactional and promotional purposes via email, SMS, or phone. You can unsubscribe from promotional messages anytime by clicking the “unsubscribe” link in our emails.

6. Your Rights & Choices

• You can request access, updates, or deletion of your personal information.
• You can opt out of marketing emails by following the “unsubscribe” link.

7. Security

We take appropriate security measures to protect your personal data. However, no online transmission is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us.